Privacy Policy
ORA handles all customer personal information responsibly and in accordance with the Personal Data Protection Law No. 151 of 2019 and related decrees and regulations. Personal data will be used solely for managing your participation in the program and will not be shared with third parties without customer consent, except where required by law. By accepting these Terms, you grant ORA the right to use your data for purposes such as marketing.
Information We Collect
Personal Information:
We may collect identifiable personal data when users log in to the Application, including but not limited to:
Users have the right to access, modify, correct, or update their personal data at any time.
How We Use the Collected Information
We collect and use information for the following purposes:
a. Improving customer service;
b. Personalizing the user experience;
c. Processing payments;
d. Sending periodic emails;
e. Managing content, promotions, or surveys;
f. Delivering content and promotional offers tailored to user interests.
How We Protect Your Information
We implement technical measures in accordance with applicable laws and regulations in the Arab Republic of Egypt to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, data transmission over the internet cannot be guaranteed to be 100% secure. We take reasonable precautions to reduce risks without prejudice to users' legal rights as provided by law.
We retain personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by legal or regulatory obligations.
Users have the right to request access to, correction, updating, or deletion of their personal data at any time in accordance with Personal Data Protection Law No. 151 of 2020. However, certain data may need to be retained to fulfil legal obligations or for other legitimate purposes under the law.
Sharing of Personal Information
We do not sell, rent, or trade users' personal information with any third party. Personal data may be used for internal research or marketing purposes only, and always in compliance with the user's explicit consent and the Personal Data Protection Law No. 151 of 2020. No personal data will be disclosed to external parties without explicit consent, except where required by law.
Changes to the Privacy Policy
ORA reserves the right to modify or update this Privacy Policy at any time. Changes shall become effective immediately upon being published within the Application. Users are advised to review the Privacy Policy periodically to stay informed of any updates. Continued use of the Application following any modification constitutes express and implied acceptance of the modified Privacy Policy.
Acceptance of These Terms
By using this Application, you acknowledge your acceptance of this Privacy Policy and the applicable Terms of Use. If you do not agree with any of these terms or with the Privacy Policy, please discontinue using the Application immediately. Continued use of the Application following any updates constitutes express implied acceptance of the modified policy.
Contact Us
If you have any questions regarding the Privacy Policy, the Application's practices, or your use of the Application, please contact us through the contact information available within the Application.
Thank you for using the ORA Application!